ROAM CANDLE SUBSCRIPTIONS
Give yourself a monthly treat or send the gift that keeps on giving with our ROAM candle subscriptions.
Our luxury & eco-friendly candles are hand-poured in Vancouver, BC. Through our unique scents, we seek to evoke a feeling of wanderlust & calm, bringing your favourite destinations into the home. Made with a premium coconut apricot wax, non-toxic fragrance oils & essential oils, and a Crackling Wooden Wick, set in a reusable ceramic vessel.
Choose from our 3 month or 6 month pre-paid subscriptions, or our rolling monthly subscriptions whereby you'll receive a Ceramic candle or candle Refill, delivered to your door every month.
pre-paid subscription boxes
Perfect for Gifts for that special someone...or yourself!
3 MONTH PRE-PAID GIFT SUBSCRIPTION
$225 CAD
Pay once, receive a rOAM box every month for 3 months.
Receive a carefully curated ROAM candle box, every month for 3 months! Included will be a different ROAM scent each month, based on the season & our new releases.
As part of the 3 month subscription, you will receive:
- 2 x Ceramic Candles ($116 value)
- 1 x Ceramic Candle Refill ($48 value)
- 3 x Travel Candles ($78 value)
($315 total value, including shipping)
Enjoy up to $100 in savings & monthly shipping is included to Canada & USA!
NOTE: Our pre-paid subscription boxes are final sale, non-refundable & not available for exchanges. This one-time fee covers the cost of the 3 month subscription, which will be delivered once a month, for 3 months. Once the 3 months has passed, the subscription will not automatically renew unless you select this option or re-purchase.
6 MONTH PRE-PAID GIFT SUBSCRIPTION
$408 CAD
pay once, receive a ROAM box every month for 6 months
Receive a carefully curated ROAM candle box, every month for 6 months! Included will be a different ROAM scent each month, based on the season & our new releases.
- 4 x Ceramic Candles ($232 value)
- 2 x Ceramic Candle Refill ($96 value)
- 6 x Travel Candles ($156 value)
($610 total value, including shipping)
Enjoy up to $220 in savings & shipping each month is included to Canada & USA!
NOTE: Our pre-paid subscription boxes are final sale, non-refundable & not available for exchanges. This one-time fee covers the cost of the 6 month subscription, which will be delivered once a month, for 6 months. Once the 6 months has passed, the subscription will not automatically renew unless you select this option or re-purchase.
monthly subscription boxes
Monthly rolling subscription, perfect for ROAM lovers.
A ROAM A MONTH SUBSCRIPTION
Treat yourself to a monthly ROAM Ceramic Candle & save 10%! With this rolling subscription, you can enjoy a new Ceramic Candle every month, delivered to your door.
As part of this rolling monthly subscription, you will receive:
- 1 x ROAM 10oz Ceramic Candle every month
- A 10% discount off regular pricing
- The option to choose your scent & vessel colour
- Flat Rate Shipping: $10 for shipping to Canada / $15 for shipping to USA
Enjoy an amazing discount every month with the option to select your monthly scent, or, leave it to us to surprise you! A minimum of three deliveries is required before you can cancel your subscription.
A REFILL A MONTH SUBSCRIPTION
Love burning your ROAMs & want a top-up every month? Why not make use of our monthly ROAM Refill box - enjoy a new candle refill for your existing Ceramic vessel, delivered to your door every month & save 10%.
As part of this rolling monthly subscription, you will receive:
- 1 x ROAM Refill Candle every month (no vessel included)
- A 10% discount off regular pricing
- The option to choose your scent
- Flat Rate Shipping: $10 for shipping to Canada / $15 for shipping to USA
Have the option to select your monthly scent, or, leave it to us to surprise you! A minimum of three deliveries is required before you can cancel your subscription.
NOTE: This does not include a Ceramic Vessel. If you don't have an existing vessel but would like to make the most of the refills, you will need to order a regular ROAM Candle first. Browse our Ceramic Candles here.
how monthly subscriptions work
Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered after each successful renewal. For example, if you purchase a monthly subscription, your credit card will automatically be charged card each month. You'll receive a ROAM subscription box to your doorstep each month & make huge savings while you're at it!
Can I pause or cancel a subscription?
Yes, of course you can! You can pause or cancel a subscription in your account or subscription portal.
For our monthly subscriptions, you can only cancel your subscription after the 3rd billing cycle. However, you do have the option to skip your delivery, and edit your next ROAM candle order in the portal.
how can i access/edit my roam subscription?
The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions on your ROAM account. If you don't already have an account, make sure to create one with the same email you used to place your order.
CAN I SKIP OR EDIT A DELIVERY?
You can skip or reschedule your monthly box in the customer portal. Each scheduled delivery will have a 'Skip payment' button next to it, which you can use to skip the delivery. You can reschedule the charge by clicking on the 'Reschedule' button next to the delivery date.
Can I add products to my subscription?
Of course! You can add products to your subscription in the customer portal. Just click on the 'Edit' button in the products card and edit, remove or add products to your subscription. Note that additional one-time purchase of products may lead to higher shipping costs.
what if my payment can't be processed?
If the subscription can't be renewed because a payment can't be processed, you will receive an email with a link where you can safely update your payment method.
OTHER QUESTIONS?
Email us at info@roamthebrand.com & we'll be happy to help.
